How Does Billing Work

Our platform utilizes a per-order percentage fee structure. Restaurants are charged a fee based on the total pre-tax amount of each order processed through our platform.

The fee is calculated by multiplying the pre-tax order value by a specific percentage, which depends on the restaurant's chosen billing plan.

Rounding and Minimum Fee

For accounting purposes, any fee calculated with a decimal amount of cents is rounded to the nearest whole number using standard rounding rules. For example, a fee of 5.4 cents becomes 5 cents, while 5.5 cents becomes 6 cents. Additionally, there's a minimum fee of 1 cent per order.

Automatic Fee Collection via Square (Canada only)

Our platform integrates with Square to provide direct payment collection functionality. It means that we do not collect or process payments, the payment is processed through your merchant account on Square. We collect our fee using Square's Application Fee functionality during the order payment process.

Billing Process for other countries

For Square merchants located in USA, UK, Australia and Ireland, temporarily due to legal stipulations, we collect Application Fee after-the-fact every 30 days. Order payments are still collected by your merchant account, only our Application Fee is billed separately.